FAQ
Before you book
Rapid Repair Electronics comes to homes and jobs in Lafayette, Broussard, Youngsville, and Scott. These are the answers we give on the phone, written so you do not have to call to learn them.
Do you come to my house?
Yes. Rapid Repair Electronics is an on-site service. We come to homes, offices, and job sites in Lafayette, Broussard, Youngsville, and Scott. You stay with the device the whole time.
How fast is a typical phone repair?
Most screen, battery, and charging-port jobs finish during the same visit, often in under an hour once we are on site. Board-level soldering and console work can take longer, and we say so before we start.
What do you repair?
iPhone and Samsung phones (screens, batteries, charging ports, cameras, buttons), Xbox consoles (HDMI, power, disc and power issues), and board-level faults that need soldering. We also take small electronics for recycling when we are already out.
How much does it cost?
Price depends on the model and the part. Common phone screens often land between $80 and $180, batteries between $50 and $90, and Xbox HDMI work between $80 and $150. You get a number before any part is opened. A trip fee is quoted before we roll and is usually waived when the repair is booked.
Is there a warranty?
Completed part-and-labor repairs carry 90 days. Board-level soldering carries 30 days, because a stressed board can fail next to the joint we touched. We say which warranty applies before you approve the job.
Will you look at my photos or messages?
No. We repair hardware. We do not open your accounts, photos, or messages. If a job needs Find My or a passcode disabled so a part can be tested, we tell you first and you do it yourself.
Which cities do you cover?
Lafayette, Broussard, Youngsville, and Scott. If you are just outside that ring — Carencro, Milton, Maurice — text us. We will say yes or no before you wait on a truck.
Do I need an appointment?
Yes. Text or call (337) 547-1420 with the device, the symptom, and the city. We confirm a window, the likely price, and the trip fee before we leave.